Businesses

How companies are using AI to bill customers, reduce bad debts and recover revenue

Idle money is a problem that many companies only notice when cash gets tight. The sale takes place, the service is delivered, the invoice is issued… but payment is delayed. And when delays accumulate, the impact goes beyond financial: it affects planning, operations and growth. That’s why companies are starting to use artificial intelligence to transform an old, exhausting process into something more efficient. Platforms like Neofin are helping businesses automate billing, speed up negotiations and recover revenue without having to expand their team. ...

VTEX launches new generation of e-commerce with integrated AI and changes operations for medium-sized companies

VTEX presented a strategic change in its platform: artificial intelligence stopped being a complementary resource and became the center of the operation. The movement marks an important change in digital commerce. It’s not just about technology. It is a structural change in the way companies operate sales, service and customer relationships. For medium-sized companies, this can represent a direct gain in efficiency and scale. What VTEX launched in practice ...

WhatsApp Business gains AI automation and becomes a centerpiece for small businesses in Brazil

WhatsApp Business is expanding its role within small Brazilian businesses. The application, which previously functioned mainly as a communication channel, is transforming into an operational platform for sales, service and customer relations. With new automations and increasing use of artificial intelligence, processes that previously required a team or more robust systems can now be executed within the application itself. For small businesses, this represents a direct gain in scale and efficiency. ...

Why companies are redesigning internal processes with AI instead of just automating tasks

For years, companies have used technology to speed up operational tasks. Automating spreadsheets, reducing manual steps and increasing productivity were the main objectives. But in 2026, this logic began to change. The current movement is not just about automation. It’s about completely restructuring internal processes. Companies that have matured in the use of artificial intelligence have realized that the biggest gain is not in making the same process faster, but in eliminating entire steps that previously seemed indispensable. ...